How will I know if my order is confirmed?
You will receive an order confirmation via email. Your order number will begin with 'AU' followed by a series of numbers.
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Orders
Can I cancel or make changes to my online order?
If you need to cancel your order please reach out to our support team as soon as possible. Once successfully cancelled, funds will appear back to the original payment method between 1-3 business days. Our warehouse work quickly - if you need to chang
When will my order be shipped?
Most orders are shipped the next business day after they are placed. Orders usually arrive within 4-6 business days unless Express shipping options are chosen at checkout. There may be dispatch delays around sale periods.
How can I track my order?
Once your order is picked up by the courier service, you will receive a tracking email. You can follow your packages movements there. If there are any delays with the shipping once it leaves us you can get direct updates from the carrier using the in