Product & Restocks
When will out-of-stock items be restocked?
At I Love Ugly, we love to keep things fresh and exciting with frequent limited-edition drops. As a result, many of our styles are produced in limited quantities and may not be restocked once they sell out. While some of our core products are repleni
Can I be notified when an out-of-stock item is back in stock?
Yes! If your preferred size or item is currently unavailable, you can sign up to be notified if it becomes available again. Simply visit the product page, click "Size Not Available", select your desired size, and enter your email address by following
What should I do if I receive a faulty item?
We take great pride in the quality of our products. If you believe you've received an item with a manufacturing fault, please contact our Customer Experience team as soon as possible. To help us assess your claim quickly, please include:. Our team wi
How should I care for my I Love Ugly product?
To help your garment last as long as possible, please follow the care instructions found on the inside label of your item. Care instructions may vary depending on the fabric and garment construction, so we recommend following the instructions specifi
How do I choose the right size?
At I Love Ugly, our products are designed with a variety of fits, ranging from slim to oversized. Because every style fits differently, we recommend checking the Size Guide on each product page before placing your order. Each product's Size Guide inc