Reach out about orders, products, returns, or general questions.

I Love Ugly AU

To help your garment last as long as possible, please follow the care instructions found on the inside label of your item. Care instructions may vary depending on the fabric and garment construction, so we recommend following the instructions specific to your product.If you have any questions about washing, drying, or caring for your item, or if the care label is no longer available, please contact our Customer Experience team. We&apos;ll be happy to provide further guidance to help you get the most out of your I Love Ugly product.

To help your garment last as long as possible, please follow the care instructions found on the inside label of your item. Care instructions may vary depending on the fabric and garment construction, so we recommend following the instructions specifi

How should I care for my I Love Ugly product?

Product & Restocks

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

When will my order be shipped?

How can I track my order?

Security Checks

Orders

What is your Returns policy?

How do I make a return?

I've returned my item. How long does my refund take?

Can I return a Sale item?

Returns

I bought something the day before it went on sale. Can I receive a price adjustment?

Why can't I add a discount code to my order?

Bundle Deals & Partial Returns

What are Mystery Bags?

Sales & Promotions

When will out-of-stock items be restocked?

Can I be notified when an out-of-stock item is back in stock?

What should I do if I receive a faulty item?

How do I choose the right size?

Shipping Policy

Why is my order delayed?

Change of Address

Delivery & Shipping

How should I care for my I Love Ugly product?Updated 4 hours ago