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I Love Ugly AU logo

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Sales & Promotions

I bought something before it was on sale, can I get a price adjustment?

Due to the nature of online retail, we are unable to offer a price match, unfortunately there will always be customers on the cusp of a sale. I Love Ugly reserve the right to cancel orders and refund money because of pricing errors.

Why can't I add a discount code to my order?

Discount codes cannot be applied to sales items, or disqualified items as discounts cannot be stacked/combined.

Bundle Deals and breaking a Bundle Deal

Bundle Deals will be applied once the applicable items are entered into your cart. If the discount isn’t applying, you can reach out to our team. If the Bundle deal isn't applying at the checkout, make sure to check for any exclusions or try emptying

The Bundle Deal is not automatically applying to my cart - what should I do?

Please double check that the items in your cart are included in the specific bundle deal you are trying to purchase. This information can be found on the bundle deals page and the items included and/or excluded should be listed. Bundle Deals may be m